**Design services are metered out using Design Credits (D-Credits). One D-Credit will get you one hour of design services.
Design hours consumed will be billed against your D-Credits balance in increments of 0.25.
Items we secure for your design projects, like stock photography or a special font, are additional, billed out at cost plus 25%.
Purchases of D-Credits are non-refundable, and may not be upgraded or traded-in. Unused D-Credits will be forfeited 5 years after their purchase or last usage, whichever comes last.
We produce finished design files for our own use. If you want the design files for your display project, we'll deliver them to you in a standard format for 2 D-Credits.